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Hearth Nest Care

For families

A few places to start, before you request care.

These offices are not Hearth Nest Care. We do not enroll you, bill them, or decide if you qualify. The list is here so you can tell private pay from a program that already has a process.

Questions worth asking

Ask the caregiver or the agency. An introduction is not a reason to skip them.

  1. 01

    Who is the employer?

    You, or an agency. That decides who sets the rate, who covers a sick day, and who you call if the fit is wrong.

  2. 02

    What is the hourly rate?

    Ask what is included and what is extra. A private-pay budget only works if it matches what they actually charge.

  3. 03

    What if they cancel?

    Ask who comes instead, and how much notice you get. Respite that disappears on the day you needed it is not respite.

  4. 04

    Have they done this kind of day?

    Autism support and senior companionship are different. Ask about the ages and homes they already know.

  5. 05

    What screening do they carry?

    Insurance, references, and any background check are theirs to show you. Hearth Nest Care does not run those checks.

  6. 06

    Can you meet first?

    A short meeting before the first shift is reasonable. You can say no after it.

Regional Center respite

Regional centers serve people with developmental disabilities. Respite is one support they may fund after a person is eligible. If you already have approved hours, say so on the request form. We can pass that to a provider who works with those authorizations. We do not apply for you, and we do not bill the center.

Los Angeles County is split across seven centers. The state list shows which one covers your address. Call that center before you send them personal information.

If the county may pay

In-Home Supportive Services is a county program for people on Medi-Cal who need help at home. It is not private-pay care, and we do not enroll anyone in it. Start with the Los Angeles County IHSS page.

If you are not sure where to call

211 LA is the county’s information line for food, housing, care, and other local programs. Dial 211, or use the site. If someone is in danger, call 911. We are not an emergency service.

When you want an introduction

A city, a kind of care, and a way to reach you. If you are private pay, add the hourly range that works.

Request care